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The ‘Big Switch Off’ Will Happen in 2027

    Openreach have announced that ‘The Big Switch Off’ of the Public Switched Telephone Network (PSTN) will definitely happen on January 31st 2027, following their postponement from the 31st December 2025.

    They had previously postponed the event due to difficulty in moving vulnerable customers to alternative solutions.

    What does this mean for you?

    This means that if you’re using an analogue telephone service, you’ll need to switch to a digital VoIP (Voice over Internet Protocol) telephone solution before then.

    Unsure if you’re affected? Feel free to call us on 0191 524 2000 and we’ll look into this for you.

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    VoIP stands for Voice over Internet Protocol, and it’s the technology that allows telephone calls to be delivered over the internet. Some of the advantages to VoIP are:

    If you’d like to learn more about VoIP, visit our VoIP Digital Voice landing page.